🍪 City 2 City Cookies – Frequently Asked Questions

Q: What makes City 2 City Cookies different?

City 2 City Cookies are oversized, handcrafted, and unapologetically indulgent. Each 4‑ounce cookie is baked to golden perfection and packed with nostalgic, homemade flavor in every bite.

Q: Are your cookies really made from scratch?

Yes! Every batch is made from scratch using high‑quality ingredients. No pre‑made dough, no shortcuts! Just real, homemade cookies baked fresh to order.

Q: Can I place a custom order?

Absolutely. Whether you’re celebrating a birthday, hosting an event, or looking for a unique corporate gift, we’re happy to create something special. Reach out through our contact form or message us on social media to get started.

Q: Do you offer delivery or shipping?

We currently offer local pickup and delivery in the Syracuse, NY area. Shipping is coming soon! We are working hard to bring our cookies from city to city.

Q: How should I store my cookies?

Keep your cookies in an airtight container at room temperature for up to 5 days. For that warm, fresh‑baked taste, heat them in the microwave for 10–15 seconds.

Q: Are your cookies nut‑free or allergy‑friendly?

Some flavors contain nuts or other allergens. While we take precautions to reduce cross‑contamination, all cookies are made in the same kitchen. If you have a severe allergy, please use caution.

Do you offer catering or bulk orders?

Yes! From office events to dessert tables, we’d love to sweeten up your gathering. Contact us for bulk pricing, flavor options, and availability.

How can I stay updated on new flavors and locations?

🥣 Ingredients & Nutritional Information

What ingredients do you use?

Our cookies are made with premium, bakery‑quality ingredients such as:

Real butter
Pure vanilla
Unbleached flour
Fresh eggs
High‑quality chocolate and mix‑ins
Seasonal or specialty ingredients depending on the flavor

If you need ingredient details for a specific cookie, just ask—we’re happy to share.

Do you provide nutritional information?

Because our cookies are handcrafted and vary slightly in size and mix‑ins, nutritional values can vary. However, each cookie is approximately 4 ounces and intended as a treat‑sized indulgence. If you need general calorie estimates or ingredient breakdowns for dietary reasons, we can provide approximate information upon request.

Do you offer gluten‑free, vegan, or low‑sugar options?

We’re working on expanding our menu to include alternative‑diet options. Stay tuned for future releases.